Reference

mamajitu Privacy Policy For Your Account

Your mamajitu Privacy Policy explains what we collect during account opening, phone verification and wallet activity, and why each detail is needed.

Account dataWallet recordsDevice choicesPrivacy requests
mamajitu mamajitu Privacy Policy For Your Account
REQUEST HELP DIRECTLY

Switch To The Right Privacy Contact Path

A clear contact route helps you ask about a record without sending private credentials through a lobby message.

Account access Ask our account support desk to check phone verification, duplicate profiles or a device sign-in record. Share the registered phone number only through the approved support path, never your password.
Wallet records For DANA, OVO, GoPay or QRIS status questions, the cashier support path can compare your receipt reference with the account record. Redact wallet passwords and unrelated personal details before sending evidence.
Privacy request Request a copy, correction or removal assessment through our privacy contact route. We may ask for account verification first so a request cannot expose another person’s records.
CONTROL YOUR RECORDS

Browse mamajitu Data Controls On Your Device

Privacy choices work best when you know which record is involved and which device created it. We separate account details from payment references, use cookies for session continuity and security, and limit…

Collected account details

We use your registered phone number, verification result and account credentials to provide access and respond to account requests. We do not ask support messages to contain your password or wallet PIN.

Device and session data

Browser type, device signals, login time and session events help us detect unusual sign-ins. Clearing cookies may end a session, while a fresh login can trigger phone verification again.

Cookie choices

Session cookies keep your account path connected while you move from login toward the lobby. Browser settings can remove them, but doing so may require another sign-in on that device.

Payment references

DANA, OVO, GoPay, QRIS, virtual account and bank transfer records are retained as references for matching status, receipts and account history, not as wallet passwords.

Retention approach

We keep records only for operational, dispute-handling and legal needs, then assess whether continued retention is necessary. A deletion request may be limited when a record is still required.

Account security changes

If your phone, device or sign-in pattern changes, we may pause an account action until verification is complete. Contact support when access stalls rather than opening a second profile.

Open Answers About Privacy Policy

These Privacy Policy answers address the searches we hear most often before account opening. They explain what you can request, how wallet records are used and what to prepare when a device or phone change affects access.

It covers account details, phone verification, device and session signals, cookies, support records and payment references from DANA, OVO, GoPay, QRIS, virtual account and bank transfer activity.

We use the registered phone number for account identification and verification before access or sensitive changes. It also helps support locate the correct record when you report a login issue.

Yes. The Privacy Policy includes transaction references, selected rail, status and receipt details used to match DANA or QRIS activity with your account. We do not need your wallet password.

You can contact our privacy request route for an access request. We may verify your phone and account details first, then explain which records can be supplied under applicable local requirements.

Send a correction request through the privacy contact route and identify the affected account field. We may ask for phone verification before changing details, especially when the change affects account access.

You can request a removal assessment at any time. We may retain records needed for open disputes, payment matching, security checks or legal duties, and will explain any restriction.

Access and eligibility depend on local law. The Privacy Policy applies where local law permits, and local requirements may affect what we collect, retain or can provide after your request.